Our Covid 19 Safety Policy

The IslamicGoodsDirect takes the safety and wellbeing of its staff, customers and third parties working with us very seriously. In line with our business values, we have completed comprehensive risk assessments for our operations and services. We follow guidance issued by the Government, the devolved governments in the UK, and Public Health scientific advisors.

We have completed comprehensive risk assessments of the products and services we offer to our customers and of our operating procedures, working practices and workplaces. We have identified a range of controls to manage the risk of Covid-19 cross contamination and transmission. Where the risk of Covid-19 cannot be controlled to an acceptable level, we have suspended these services and work activities. Where services can be offered by an alternative means this has been implemented so that we can still service our customers.

The following areas of the IslamicGoodsDirect have been risk assessed:

  • Retail store
  • Logistics and distribution 
  • Office environments 
  • Storage & Stock rooms

As a result of the risk assessments, we have implemented (where reasonably practicable) a range of controls which include: 

  • Where risk of transmission cannot be controlled, services and work activities have been suspended.  
  • We have enhanced cleaning, hand washing and hygiene procedures in line with official guidance for all our operations. 
  • We have taken all reasonable steps to maintain a 2 metre or 1 metre plus with mitigation for social distance in the workplace. Where social distancing is not always possible, we have put in place measures to manage transmission risk including limiting the number of staff entering or working in our premises, one way pedestrian traffic systems where practicable.
  • We have strongly recommended and encouraged our staff who are public facing to wear face covering and asked the public who come into our premises to wear face coverings.
  • We have increased the level of signage in the workplace and in stores to ensure that social distancing and hygiene standards are observed. 
  • We have provided information, instruction and training to ensure our staff are fully aware of the precautions needed to control transmission. 
  • We are limiting the number of our staff working in offices and where work can be carried out from home this is positively encouraged.  

The risk assessments are reviewed and updated regularly by our safety team to ensure controls are still relevant and being implemented. It also informs The IslamicGoodsDirect’s decision on the relaxation of restrictions and the relaunch of suspended services for our customers whilst still managing the risk of transmission.

The IslamicGoodsDirect will continue to review the impact of local restriction and lockdowns across the UK and keep our customers informed of the impact to the services we offer.